Prescription (RX)
Troubleshooting Issues
Sometimes when you receive a new prescription after wearing a certain prescription for a long while, it can feel weird or off when you first wear your prescription. This feeling can also occur with large changes in prescriptions. We recommend wearing
Other Frequently Asked Questions
Unfortunately rewards points and discount codes are not eligible for use on prescription orders. Prescription orders are also not included in sitewide sales or promotions. You will still earn rewards points on prescription orders - Keep in mind they
Placing An Order
\. To place an order for prescription glasses, you will need the following:. -An up to date prescription that you can upload to our site. -You will need to know your Pupillary Distances that you can input at checkout. Keep in mind that all frame styl
Prescription Warranty & Return Policy
Because prescription lenses are custom-made just for you, all Rx orders are final sale and not eligible for standard returns or refunds. No worries, we’ve got you covered. If something isn’t right, reach out to us and we’ll take a look. We’re happy t
Processing / Shipping Times & Information
Prescription orders are final sale. If you received a damaged item or if there is an issue with the prescription upon arrival, please contact us at [email protected] and we'll help you out!. For prescription glasses, we please ask that you allo
Prescription Lens Information
Our prescription lenses are made from a Polycarbonate material! Polycarbonate lenses can handle stronger prescriptions with lenses approximately 30% thinner and lighter than plastic alternatives to keep your glasses from weighing you down. Polycarbon