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Returns and Exchanges

Returns, Exchanges, & Warranty FAQ

Start here: Returns & Exchanges Portal. We accept returns within 45 days of your original purchase date. If your order is within 45 days, you may see the following return options in our Returns Portal (when eligible):. If your order is more than 45 d

Order arrived damaged | Received the wrong Item?

No worries! Please head to our Contact Form and we’ll make it right. (No need to go to the return/exchange portal.). And don’t sweat it!  This kind of mix-up doesn’t count toward your Lifetime Warranty replacement.

Can I include multiple returns in the same package?

We kindly ask that you keep returns from different orders in their own boxes, each with its own return label. This helps our warehouse process your return quickly and accurately. If you're returning multiple items from the same order, feel free to se

International Returns/Exchange Policy

International orders are final sale. Once an order has been placed and shipped, it cannot be canceled or returned. We encourage our international customers to carefully review their orders before completing the purchase. If you're located in the Euro

Checkout+ How to Qualify for Free Returns & Package Protection

To qualify for free returns and exchanges, the customer must select and purchase the Free Returns + Package Protection option at checkout to receive a free return label when returning or exchanging their order. Checkout with confidenceShop with confi