Do You Offer Replacement Lenses?Updated a month ago
We don't sell replacement lenses on their own. But if your lenses have a manufacturing defect, our Lifetime Warranty has you covered with a new pair.
Covered: lens coating defects
- Mirror or color coating that's peeling, flaking, or bubbling
- Delamination, meaning the lens layers separating or a hazy film forming between them
- Coating that comes off even though you've cared for your shades normally
Not covered: everyday wear
- Scratches or scuffs from normal use
- Damage from drops, being sat on or stepped on, heat, or cleaning with rough materials
Not sure which you have? A scratch is a thin line you can often feel with your fingernail. Peeling or delamination looks like patches or spots where the color or mirror finish is lifting, flaking, or wiping away.
How to start a warranty claim
- Go to our Returns & Warranty Portal and enter your order number and email.
- Choose the defect reason and upload clear photos of the lenses (front and both sides).
- Once your claim is approved, you'll get store credit equal to your original purchase price to pick out a new pair.
One warranty claim per paid pair. Still within 45 days of purchase? You can also choose a standard return or exchange in the same portal.
Bought from a store or another retailer? Send us your receipt, your shipping address, and photos (the defect, the front of the frame, and the inside of the arm showing the style) through our Contact Form.
For all the details, see What is the Lifetime Warranty?