Knockaround

<h4 id="purchases-from-our-authorized-retailers">Purchases from our Authorized Retailers</h4><p>We recommend resolving any issues with the retailer you purchased with per their policies, however, if you have issues with any retailers, head to our <a href="https://knockaround.com/pages/contact-us" target="_blank" rel="noopener noreferrer" id="isPasted"><em>Contact Form</em></a>&#xA0;with the following and we&apos;ll take it from there:</p><ul><li>A copy of your receipt (paper or digital)</li><li>Your shipping address</li><li>Photos for documentation (defect, front, inside arm showing style)</li></ul><p>If your order was placed through our Canada website (www.knockaround.ca), please reach out directly to our Canada Customer Service Team here: https://www.knockaround.ca/contact. They&#x2019;ll be able to best assist you.</p>

We recommend resolving any issues with the retailer you purchased with per their policies, however, if you have issues with any retailers, head to our Contact Form with the following and we'll take it from there:. If your order was placed through our

What's the warranty policy on third party retailer purchases?

Warranty

Returns, Exchanges, & Warranty FAQ

BOGO Promotions

Order arrived damaged | Received the wrong Item?

Can I include multiple returns in the same package?

Can I Return a Gift?

Returns and Exchanges

Can I Cancel/Modify My Order or Change My Address?

Cancellations & Address Changes

Shipping Times

International Shipping

How Can I Track My Order?

What Are Your Shipping Charges?

Shipping

What is the Lifetime Warranty?

Do You Offer Replacement Lenses?

What Should I Do If My Sunglasses Break?

Broken/Damaged Frames or Lenses

Troubleshooting Issues

Placing An Order

Prescription Warranty & Return Policy

Processing / Shipping Times & Information

Prescription Lens Information

Prescription (RX)

Questions About Lenses?

What are Spring Hinges?

Frame Size Measurements and Dimensions (Small to Large)

What Size Screws Do You Use for Knockarounds?

How to Measure Your Face For Sunglasses?

What is VLT Percentage and the Lens Tint Colors of Your Sunglasses?

Proposition 65

Are Limited Editions Ever Restocked?

Which Category Do My Knockaround Sunglasses Fall Under?

Are Knockaround Sunglasses FDA Approved And/Or Impact Resistant?

Do Knockaround Shades Offer UV Protection?

Which Knockarounds Fit My Face Best?

How Can I Take Care of My Knockaround Shades?

Products & Sizing

Rewards Loyalty Program Terms & Conditions

Introduction to Discount Codes, Coupons & Promotions

Introduction to Knockaround Rewards Points

Do You Offer Military or First Responder Discounts?

Knockaround Rewards & Coupon Codes

What is your Price Adjustment Policy?

How Can I Unsubscribe from You Email Newsletter?

Sponsorship & Promotional Requests

Where Does the Name Knockaround Come From?

Does Knockaround Have an Affiliate Program?

How Can I Login/Reset My Account Password?

How Do I Subscribe to Your Newsletter?

What Forms of Payment Does Knockaround.com Accept?

Where can I Purchase Knockarounds?

Purchases from our Authorized Retailers

What's the warranty policy on third party retailer purchases?Updated 24 days ago

Purchases from our Authorized Retailers